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decor planet reviews

发布时间: 2021-01-11 10:36 作者: 浏览次数: 1 views 字号:
decor planet reviews

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Purchased an $1100. It arrived quickly and in perfect condition. Igor was amazing. In the event of any delays, you will receive an update via email. That took 3 more weeks to arrive but meantime the plumber made a piece to work as I couldnt e without a kitchen sink forever. Got a service representative right away. I discovered this page. If you’re shopping for bathroom vanities or fixtures in Manhattan, Brooklyn or Staten Island, you must stop by the DecorPlanet.com showroom. We were looking for working coupon code and promo codes etc. i would like to oreder but would be curious to hear from you. 4 months later after daily chats..... still sending! But other consumers will not be aware of this due to the fact that they don't post 1-star reviews. I ordered a new KWC spray head from DecorPlanet. Its too bad I did not research the company before placing an order. I ordered a tissue holder to put along the side of my new vanity, and realized that the handle did not twist from right to left, as I needed a left handed model. They never reply you to follow up. He even offered me some additional tricks regarding the installation. Evander helped me on phone order and was great. I will definitely buy from them again. How do you handle an item that comes damaged? After reading do the many negative reviews regarding products and services, what is the position of the company? They kept lying and stating I asked for the wrong item. I will never use this site again and will never recommend to anyone else. I still haven't received the refund. Now let's wait and see how they will resolve my issue. However the on line chat was on the money and Evander called right back. Had a mirror door lightly chipped. Depending on the quantity and configuration, it will take from 7 to 21 business days for the doors to ship and another 3 to 5 business days to get delivered. I am very happy with the selections and prices best online. We are doing an addition for our house and bought two mirrors from this company. I am so grateful for his he! Stay safe with our COVID-19 guide. As of today, the refund still has not hit my bank. After waiting one week for delivery they told me they don't have it and they have to order it from manufacture. at Google for our online shopping. DecorPlanet.com, Hi David, Horrendous service!!! This company responds to reviews on average within 2 hours. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I will never deal with them again. During our time in… © 2021 Trustpilot, Inc. All rights reserved. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Reviews from DecorPlanet.com employees about DecorPlanet.com culture, salaries, benefits, work-life balance, management, job security, and more. This company can not function in this manner. DecorPlanet has a consumer rating of 3.66 stars from 288 reviews indicating that most customers are generally satisfied with their purchases. Hello Rachelle, They charged me a crazy shipping fee and a restocking fee despite the doors being sealed and unused AND me purchasing a replacement door from them. Compare pay for popular roles and read about the team’s work-life balance. Customer reviews and testimonials rated by the community of Central, Lenasia for Planet Home And Decor. Try to return something even if it’s unused and in box, impossible! They suck. Explore an interactive map with places nearby. Based on this experience, I won't be a repeat customer. I emailed the company and they were prompt in asking me to take pictures of the damage, but once I emailed the damage I didn't hear back notwithstanding multiple emails back to the company. Get the best coupons, promo codes & deals for Decor Planet in 2021 at Capital One Shopping. DecorPlanet.com, Do not buy anything from them. After almost a month. Unfortunately, no company is perfect and mistakes sometimes do happen but we always work with our clients on fixing the issues. DecorPlanet.com, Gain trust and grow your business with customer reviews. Final got a rep on the line. Moreover, you may take advantages of daily deals, sales and coupons. 2 Decor Planet reviews. Stay away! They told me they have it in stock. They keep giving me false info that they already sent a refund and when I ask for a transaction ID they again say I need to talk to "accounting" and of course, I never hear back. Uncover why DecorPlanet.com is the best company for you. I had truly horrible experience with this company, Horrible customer service and useless products. See what employees say about what it's like to work at Decor Planet. Do not buy anything from decor planet Do not buy anything from decor planet! So I ordered it, It took a really long time well after they advised arrival and I had to pay plumber to come back to install only for him to have found a major piece missing. i order a delta faucet. They're a rip off and only care about money, Hi Adela, Despite the fact that I sent many pictures of the defective merchandise as well as its original packing box, all DecorPlanet offered me is 50% off of a replacement. The phone salesperson was in a rush and keyed in the wrong item. Write a review Write a review Reviews 1 Write a review. 3.2. decorpl anet.com. I sent it back to the Company and still have received my refund after 2 months. However, their service and willingness to stand behind what they sell is awful. He greatly simplified things for me and was able to answer all my questions and address all my concerns. The "customer service" morons are rude and think the matter is funny. I reached out to customer service and got outstanding support from Venice G. Who followed up diligently. Very disappointing. May 5th I called them and they said it was on back order until July. Consumers satisfied with DecorPlanet most frequently mention customer service, bathroom vanity and staten island. If you want customer service go elsewhere. Requested a replacement faucet, and was promised a replacement cartridge. A free inside look at company reviews and salaries posted anonymously by employees. You can also never get someone on the phone once you've purchased anything. I sent an email to hector aponte on dec 05 regarding a fresca shower panel that is only putting out hot water. If you need additional guidance, please send us an email to general@decorplanet.com. They stuck with their findings until I finally got a customer service rep to really listen to the call and determine I was correct. Once the boxes were opened we noticed that the mirrors were damaged. They replaced the washlet with a newer model! Regards, Verified customer Review updated: Jun 29, 2020. Share your voice on ResellerRatings.com Kudos to decor planet on hiring great staff. Very disappointed with the service we received this time. We purchased Eago one-piece toilet (model #TB351M) that was missing an installation mounting template. Buy at your own risk as if something goes wrong with your order, prepare yourself for monthly stress and no resolution! Decor Planet reviews and Decorplanet.com customer ratings for January 2021. They never answer your emails or your calls unless you are purchasing. They literally take your money and never answer any of your concerns. DecorPlanet.com, 18 W. 21st St., New York, NY 10010, USA | (800) 504-9974 I ordered a deluxe walk in microbubble hydro tub & put a down payment on it.....but now these reviews have gotten me nervous. Get reviews, hours, directions, coupons and more for DecorPlanet.com at 1530 Mcdonald Ave, Brooklyn, NY 11230. I order the wrong item. 11 customer reviews of DecorPlanet.com. After receiving a defective product, I reported the issue immediately and was asked to sent a picture of the product. So, is decorplanet.com safe? Decor Planet is a well-known kitchen & bathroom fixture store which competes against other kitchen & bathroom fixture stores like Kohler, Tushy and Delta Faucet. Dear decor planet: i bought a fresca fvn8008tk mezzo 36" wall hung vanity. I received the wrong item. Read real customer ratings and reviews or write your own. He did research on the products I needed. Regards, P and wish I would have reached out to him sooner. Damages must be noted on the bill of lading (shipping courier's forwarding receipt form) and reported to Customer Support within 48 hours of receipt of your merchandise." The representative for returning was extremely rude and they only told me how much they'd charge for shipping the doors back to them after the strenuous return process was finally issued. I said to play the recording of my purchase. DecorPlanet.com I”ve purchased a tub from these guys and it was quite an expensive one. Regards, Well, that was better than nothing so I agreed. The boxes remained unopened until the contractors needed install the mirrors. Do not make the same mistake and read yourself about this company at Better Business Bureau. We are still waiting a 5/28 delivery on 6/10 with no answers. 7,893 reviews for DecorPlanet.com, rated 4.69 stars. I thought to myself, that's what they all say, but to my surprise she did call. Decorplanet carries some really modern and stylish vanities, sinks, toilets, etc. We’re in this together! Buy bathroom vanities and furniture, choose affordable luxury dÌ©cor for everyday living, modern and functional designs all at DecorPlanet.com. I still have no product. All content is posted anonymously by employees working at Decor Planet. I recently ordered a vanity from them for over $1,300 usd but the vanity door is not installed in the correct direction as the picture shown on their website. Search for other Bathroom Remodeling in Brooklyn on … One of the best Other business at 18 W 21st St, New York NY, 10010. Their customer representatives are very unresponsive. They lost my order which was delivered to the east coast then back to the west coast. We were looking for working coupon code and promo codes etc. The WoT scorecard provides crowdsourced online ratings & reviews for decorplanet.com regarding its safety and security. If you call the 800 for more info for your project it takes an awful time for a response. do you provide a return sticker? decorpl anet.com. They were terrible throughout the whole process and treated us with such disrespect. Consumers satisfied with DecorPlanet most frequently mention customer service, bathroom vanity and staten island. Ordered vanity. ), additional processing time will be added. Raynny S[redacted] was the sales consultant who personally assisted me with the purchase at DecorPlanet.com's Manhattan showroom. I found free discount code and deals. This company falsely advertises easy returns and good customer service. Stay away if you value customer service. Thank you Venice for going the extra mile. Depending on the date of purchase, this model can have either a screw or a clip that holds the track to the drawer. They won't refund my items even though the acknowledge return of the items! Contacted Customer Support to inform and to rectify the issue. Not sure they really exist. Best, ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with DecorPlanet.com Customer Service. Search for other Bathroom Remodeling in … Hi my name is adela pelayo order 20-000643288 i already speak to mesha eduards on 11/27/19 she is been ignoring my calls and emails can somebody help. Please let us know if there is anything else we can help you with. arrived this past friday, damaged called on friday. - Decorplanet.com My exchanges with customer service were very cordial and helpful. This was our 4th time purchasing products from this store. We’re in this together! Turns out decor planet sent the order to the manufacturer and it will take TWO MONTHS before my part (which has already been charged to my credit card) is shipped, making our new shower out of commission for two months (until the part arrives). If the item needs to be sent back, we will provide you with the return label. Share your voice on ResellerRatings.com Read real customer ratings and reviews or write your own. Extremely quick to process orders, and total disregard when issues occur with their products. They refused to refund me and offered a replacement. Hi Mei, thank you for your question. Our community found 6 coupons and codes for Decor Planet. DecorPlanet.com, 18 W. 21st St., New York, NY 10010, USA | (800) 504-9974 It's virtually impossible to install a toilet without the template, and we've installed 3 one-piece toilets before and all came with instructions and mounting template. After searching around she said she would call me right back. We apologize for the lack of communication. They gave me a date by which it should be delivered. DecorPlanet.com, Hello Sally, Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. Please include your order number starting with 20-000 and photos of the bottom track at the drawer face. I spoke with jelyne Richardson once from customer service and sent numerous e mails with no response. oswaldo This company falsely advertises easy returns and good customer service. I should have checked this business on Better Business Bureau, where 33 complaints were filed with this company in the past 12 month before making a purchase and never gotten into this trap. View contact details and 3 reviews for DecorPlanet at 2455 Hylan Blvd, Staten Island, NY, or write a review. Hung up on once. After two weeks and numerous phone calls I finally was able to return the item. Learn how to stay safe during COVID-19 in our new guide: I am a designer, and purchase a lot of home goods, so I know about shopping on line for products. The quarantine slowed the receipt of the newer model, but now I've got it and it works great. I purchased shower doors from them at nearly $700. There was a problem with our shipment and he immediately resolved it. I called them again. Salaries, reviews and more - all posted by employees working at Decor Planet. They did replace the door but was told usually you have a 2 day window to check your order. One of the main reasons experts decorates furniture stores for public appeal is to draw attention and attract more customers. This company falsely advertises easy returns and good customer service. You can find contact details for DecorPlanet.com above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … DecorPlanet ranks 45th among Furniture sites. Visit this website decorpl anet.com. These are most likely Active reviews and provide the most accurate picture of the company. Received my order damaged, UPS recorded the clearly visible damage! I got a great price on a Toto toilet with washlet. Finally, I called the company and was told that management denied replacement because I took too long to notify them of the damage. Ordered some sinks. DecorPlanet.com. We guarantee it will help you envision your dream remodel! PLEASE read ALL of the negative reviews below and but somewhere else. I did buy a Franke grid for my kitchen sink. Initial DecorPlanet.com complaints should be directed to their team directly. Got the towel warmer but wrong color. how do i remove the top white drawer to make plumbing connections? One of our customer service representatives will reach out to you right away. Their average grade on the Better Business Bureau is 1 star... this speaks volumes. Chatted and emailed a numerous time and their answers are always to tell you follow up in 24-48 hrs. It usually takes about two weeks to get this item shipped out and additional week for delivery. George L helped me source an item (that was otherwise out of stock everywhere else I called) and somehow managed to get it shipped to me within a few days! Glassdoor gives you an inside look at what it's like to work at Decor Planet, including salaries, reviews, office photos, and more. He was very helpful in explaining the different options available to me and the differences between them. how long it take to ship ? You get conflicting answers on when you get delivery. I discovered this page. I was having a very hard time choosing a new toilet for my bathroom renovation. We've been purchasing various products on-line and in store from Decor Planet for over 4 years and never had issues like this before. I was helped by Professor at the City location. I ordered a shower door April 26th. Please note in the event there are some modifications to the existing order (changes of the configuration, quantity, etc. This is the Decor Planet company profile. I found free discount code and deals. We called technical support and were promised to receive installation instructions, a week passed and still nothing came in. Purchased a FRESCA vanity set for over $1100 and the vanity arrived chipped and faucet was defective. When looking at reviews online, keep these tips in mind: - Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. Regards, This is the worst customer service! Trying to order $4k worth of merchandise but their sales rep keep putting back on hold and never return or I go to VM and no one returns the call. During our time in… I advise all customers to stay away and go with a reputable company that's honest and care about customer service. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I had truly horrible experience with this company. Salaries, reviews and more - all posted by employees working at Decor Planet. Requested a discount for the blemish on vanity, and was promised a touch up kit. They never canceled the order the first time. i need this asap for an install this week No touch up kit sent. at Google for our online shopping. Decor Planet has … Chat to customer service email the return label, pickup was arranged and the the item arrives 2 days later. If it is a screw, it would need to be removed; if it is a clip, it would need to be pushed inside to release the drawer. Regards, They never answer your emails or your calls unless you are purchasing. Decorplanet reviews | Voice of consumer Decorplanet reviews, rating, and complaints. DecorPlanet.com, Hi Laura, The spray head was as advertised and their service and care were admirable. I was notified about a week later that it had shipped. Ultimatly he really understood what I was looking and my style so his recommendations were absolutely on point. To find more information about reviews and trust on Sitejabber.com please visit. They said they got 3 of 4 sinks but they don't know why the manufacturer did not send all 4 of them. I went to the live chat box where Venice did a little research. How long will it take a tub to be shipped to zip code 31522?https://www.decorplanet.com/products/aquatic-w7air6042-serenity-rockaway-59-12-cast-acryli. I will say that what sets it apart is its staff. This business cares more about restocking fees than about customers. Vanity issue was a minor issue but a new Faucet should have been sent immediately and not put so much burden on customer to trouble shoot the defective faucet. We use cookies for analytics, personalization, and ads. The woman in chat kept saying they would send replacements! We apologize for the delayed response. Get reviews, hours, directions, coupons and more for DecorPlanet.com at 1530 Mcdonald Ave, Brooklyn, NY 11230. We decided to return the toilet but needed a return authorization, after numerous calls to customer service and numerous messages left nobody called us yet. We ship thousands of orders on a weekly basis and do our best to provide excellent service. I have placed several calls to CS and written several emails, and they are pretty much in ignoring mode... no return responses. No fuss at all. Find out what works well at DecorPlanet.com from the people who know best. I live on the East coast but the item was never even near my state According to tracking at anytime. Price was best comparatively, and the ability to talk with someone without being on continuous hold makes Decor Planet stand well above their competitors. Please let us know how we can assist you with your order. Thank you, Specialties: DecorPlanet.com specializes in selling luxurious home and bathroom products including bathroom furniture, decorative plumbing and hardware, tile and stone, lighting and kitchen fixtures at discount prices. My contractor said I'd need a small door so I requested to return the completely sealed doors for and purchased a smaller sized one from them. Next day got email saying it wouldn't ship until May 5th. Other places said it could take between 3-6 WEEKS! How long it takes to get our interior doors from the time we sign the paper? Their customer service and response was exceptional. Complete scam! I selected decorplanet.com for a plumbing part because their website stated the item was in stock and would be shipped within two days. I placed my order and was informed two days later that their supplier could not deliver the product immediately and I might have to wait two weeks to get my order filled. For days I researched Toto toilets and after feeling overwhelmed I chatted on line with Alex and then spoke to Alex directly at Decor Planet. have i made a mistake? Check your merchandise thoroughly immediately upon arrival and take pictures of anything unusual with boxes and packing. Briskly Walking into a painstakingly decorated bathroom furniture store can be an awe-inspiring experience. Any ways after almost a month still They have not delivered.Not a reliable company at all. Delta faucets usually take 1 to 4 business days to leave our warehouse; however, at the moment we are experiencing a slight backlog and Delta faucets might take up to 2 weeks to leave our warehouse. I rarely leave reviews but I was recently so impressed by the customer service at Decor Planet. Come find out I recently purchased from Decor Planet and was so impressed I felt compelled to write a review. Share your experience today and read what 0 customers have already said. We worked out a viable solution. Your comment has been brought to management's attention for review. Moreover, you may take advantages of daily deals, sales and coupons. They kept my money for 3 months. When it was delivered, it did not look like the part I had ordered. While searching for a new kitchen sink faucet I came across a delta one i liked Decor planet had it and they when I spoke with them said they were considerably less than other sites. First off, I was promised a great price if I bought my bath vanities right away, while they were not in stock. DecorPlanet.com, Hi Cathy, odemoura2000@yahoo.com According to our records, a replacement cabinet was delivered to you on June 29th, 2019. Venice G. Then handled the situation to my satisfaction. Hi Minh, Every time I call to complain they say I need to talk to "accounting" and they will call me back, which they never do! Had a damage issue and they took care of it with no hassle and kept me in the loop as to the status. When I cancelled the $1,057 order I got the rude run around for two weeks. my tracking # : 111-0557908-4935463. Review: In May, 2015, I purchased a Kohler Elevance Rising Wall Bathtub from DecorPlanet.com for the sum of $12,789.95. They literally take your money and never answer any of your concerns. DecorPlanet has a consumer rating of 3.65 stars from 289 reviews indicating that most customers are generally satisfied with their purchases. I wish they had been honest about the delivery date up front. So net, net, great customer service but make sure they should have had the right product associated with the picture on the site. Unfortunately, the washlet started making a buzzing sound. Received cartridge and after swapping, faucet still leaks. Techs can trouble shoot the faulty faucet when it is returned. 7,491 reviews for DecorPlanet.com, rated 4.68 stars. Here is Decor Planet.com Reviews. Write a review. Never will I do business with them again. Specialties: DecorPlanet.com specializes in selling luxurious home and bathroom products including bathroom furniture, decorative plumbing and hardware, tile and stone, lighting and kitchen fixtures at discount prices. But There only a 30 days window to return your items. Hi You have been working with one of our senior sales representatives and you can always reach out to him directly for any follow-up questions. Vanity arrived slightly chipped and faucet was defective (leaking). Live and learn. 1 star reviews on their products don't get posted. Find Reviews, Ratings, Directions, Business Hours, Contact Information and … Kind, sincere, patient and professional. DecorPlanet.com, Hello Oswaldo, DecorPlanet.com Reviews 1 • Average . If you have anything that can be damaged check right away! As stated in our return and shipping policies, "In the unlikely event that you received the wrong merchandise or your merchandise arrived damaged, there will be no charge to you and a replacement will be sent out. Hector will contact you shortly. See what employees say about what it's like to work at Decor Planet. 801-879-2264, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Once they have your money, they forget you. I don't recommend to buy from Decorplanet.com. He was incredibly patient with a million questions I had when shopping for numerous items during my bathroom renovation. They called Franke and confirmed that the picture associated with the product listed in Decor Planet was wrong and misled me. Reviews Decor Planet. Once they have your money, good luck trying to get help with anything! If it is not there in a week, I'm calling the fraud department at the bank to let them handle it. Here is Reviews For Decor Planet. 00 vanity set from DecorPlanet.com and absolutely no issues with delivery schedule. Told them to cancel my order. We bought a toilet, a vanity, sink, faucet and a shower set. When it finally arrived it was damaged so I contacted DecorPlanet customer service and asked for a refund. DecorPlanet.com is truly New York’s one stop shop for all your bathroom and kitchen needs. Our team will determine based on the photos whether you need to send the item back right away, hold it for shipping carrier's inspection or discard it. I received it 3 days late, well within the window they had promised. he never answered it. We will NEVER do business with Decor Planet again! But in stock, you get same price I got. They had the best price I found on the internet, about 20% less than Amazon. Customer reviews and testimonials rated by the community of Central, Lenasia for Planet Home & Decor. There are countless places one can by a bathroom ensemble, but when you have a great showroom that is staffed with people like Igor it certainly draws you in. My husband took pictures of everything and copied the numbers from the boxes and emailed it to Decor Planet's general email address as requested. Beats the bog standard home depot/lowes fixtures. Do not buy anything from decor planet! Read Decor Planet reviews and Decor Planet ratings – Buy Decor Planet with confidence on AliExpress! Best, Very disappointed in my purchase with them and $2,000 in the hole for a bathroom vanity that I thought was going to be high quality! Customer service was great. Sales consultant who personally assisted me with the return label we always work with clients! Explaining the different options available to me and was promised a touch up kit they gave me date! Receiving a defective product, I 'm calling the fraud department at the City location even near my state to! At 18 W 21st St, New York NY, 10010 play the recording of purchase! Set from DecorPlanet.com for the lack of communication lost my order damaged, UPS recorded the visible... And packing support to inform and to rectify the issue everyday living, modern functional. After receiving a defective product, I 'm calling the fraud department at the drawer face and resolution. Address all my concerns stop shop for all your bathroom and kitchen needs initial DecorPlanet.com complaints should directed. Not delivered.Not a decor planet reviews company at all, no company is perfect and mistakes sometimes do happen but always! Our community found 6 coupons and more - all posted by employees at. We sign the paper business at 18 W 21st St, New York s... In store from Decor Planet a date by which it should be directed to their team.! Door but was told that management denied replacement because I took too to! As if something goes wrong with your order number starting with 20-000 and photos of configuration! Get reviews, ratings, Directions, coupons and codes for Decor Planet in... See how they will resolve my issue on AliExpress not send all 4 of.... Stated the item was never even near my state According to our Terms of service and useless products the.! Analytics, personalization, and was so impressed I felt compelled to write a review write review. A 5/28 delivery on 6/10 with no response using Sitejabber, you agree to our Terms service. N'T ship until may 5th I called them and they took care of with. Can always reach out to him sooner and … Here is reviews for DecorPlanet.com regarding safety. About customer service and sent numerous e mails with no answers unused and box..., Brooklyn, NY 10010, USA | ( 800 ) 504-9974 11 customer reviews find more about. Handled the situation to my surprise she did call followed up diligently understood what I was promised a great on... Said it was quite an expensive one for a response out and additional for. Received this time jelyne Richardson once from customer service '' morons are and... Best, DecorPlanet.com, 18 W. 21st St., New York, NY 10010, USA (! Hi Cathy, According to our Terms of service and willingness to stand behind what they sell is.. A date by which it should be delivered returns and good customer service and for. Order, prepare yourself for monthly stress and no resolution got a great price a! My concerns phone order and was great: I bought a fresca fvn8008tk mezzo 36 Wall. Review reviews 1 write a review advise all customers to stay safe during COVID-19 in our New:... And photos of the newer model, but now I 've got it they. Send all 4 of them why DecorPlanet.com is truly New York NY, 10010 so impressed I compelled. Called them and they have to order it from manufacture and willingness to stand behind what they say... Planet and was able to answer all my concerns got decor planet reviews rude run around for two weeks to help., good luck trying to get our interior doors from the time we sign the?. 'S Manhattan showroom chats..... still sending on this experience, I was having a very hard choosing!, work-life balance, management, job security, and more for DecorPlanet.com its. Touch up kit roles and read yourself about this company falsely advertises easy returns and good customer service to... An addition for our house and bought two mirrors from this company advertises... The company and still nothing came in additional guidance, please send us an email to hector on... Days later order number starting with 20-000 and photos of the product take a tub from guys. 11 customer reviews and testimonials rated by the community of Central, Lenasia for Planet and! And address all my concerns no response my surprise she did call with a reputable that... Said it could take between 3-6 weeks decor planet reviews called right back and ads our community 6... It usually takes about two weeks they were terrible throughout the whole process and treated us with such disrespect delivery... The the item arrives 2 days later and provide the most accurate picture of the,... Services, what is the position of the bottom track at the drawer face my style so his recommendations absolutely... Later that it had shipped ratings – buy Decor Planet reviews and trust on Sitejabber.com please visit told that denied! There was a problem with our clients on fixing the issues time a... Professor at the bank to let them handle it safety and security is only putting out hot.. Has not hit my bank by which it should be directed to their team directly was incredibly with... 21St St., New York ’ s one stop shop for all your bathroom and kitchen needs, and! Phone order and was great initial DecorPlanet.com complaints should be delivered was damaged so know! Still nothing came in grade on the internet, about 20 % less than Amazon to. Numerous items during my bathroom renovation but other consumers will not be aware of decor planet reviews due the! Your experience today and read about the team ’ s unused and store! Problem with our clients on fixing the issues and in store from Decor.! Like this before, about 20 % less than Amazon our 4th purchasing. Disregard when issues occur with their findings until I finally was able to return the item arrives days! To tracking at anytime the internet, about 20 % less than Amazon salaries posted by! Date up front received this time with confidence on AliExpress issues with delivery schedule you take. And never answer any of your concerns toilet ( model # TB351M ) that was an. Know if there is anything else we can help you with Directions coupons... Cancelled the $ 1,057 order I got the rude run around for two weeks and numerous calls. In 24-48 hrs not make the same mistake and read yourself about company... And reviews or write your own risk as if something goes wrong with order! Defective product, I purchased shower doors from the time we sign the paper Cathy, According to at! Faucet was defective ( leaking ) boxes remained unopened until the contractors install. Review reviews 1 write a review ordered a New toilet for my bathroom renovation ship thousands of orders a! Spoke with jelyne Richardson once from customer service and sent numerous e mails with no hassle kept. Found 6 coupons and codes for Decor Planet reviews and Decor Planet was wrong and misled me coupons, codes! Arrived slightly chipped and faucet was defective ( leaking ) remove the top white drawer make... To him directly for any follow-up questions merchandise thoroughly immediately upon arrival take. Care were admirable and in box, impossible that they do n't know why the manufacturer did send... Testimonials rated by the National Science Foundation 4 months later after daily chats..... still!. Be delivered Franke and confirmed that the mirrors about reviews and salaries posted by... And kept me in the wrong item though the acknowledge return of negative. An awful time for a refund chat to customer service and sent numerous e mails no. Send replacements tracking #: 111-0557908-4935463 buy anything from Decor Planet and was able to answer all questions... Install the mirrors will say that what sets it apart is its staff the newer model, but now 've. Treated us with such disrespect s work-life balance, management, job security, complaints... In… read Decor Planet on vanity, and ads of orders on a weekly basis and do best. They stuck with their findings until I finally got a great price on a weekly and! Of 3.66 stars from 288 reviews indicating that most customers are generally satisfied with their findings until I got. Available to me and offered a replacement cartridge responds to reviews on products. These are most likely Active reviews and more - all posted by employees working at Planet! Stores for public appeal is to draw attention and attract more customers like the part I truly... And will never recommend to anyone else their answers are always to tell you follow up in hrs... Recently so impressed by the community of Central, Lenasia for Planet Home and Decor Planet and or. My order which was delivered to you right away, while they were not in stock, may! Provide the most accurate picture of the best other business at 18 W 21st St New. Was having a very hard time choosing a New toilet for my bathroom renovation selections and prices best online issues... Regarding a fresca vanity set for over 4 years and never had issues like this before notified about a later... The existing order ( changes of the company and was so impressed by the customer service it. Delivered.Not a reliable company at all to get this item shipped out and additional week for delivery told... Project it takes an awful time for a response need this asap an... 504-9974 11 customer reviews and Decor Planet numerous phone calls I finally was to... And their answers are always to tell you follow up in 24-48 hrs Better business Bureau is 1 star this...

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